Service For You

Delivering a service excellence committed to customer satisfaction is what the Company strives for, Here are the Services we provide:

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Outsourcing Services

Flexibly utilizing ITIL standard service management system, Digital Optima Global outputs specialists of data centre operation and maintenance for the corporate customers with more comprehensive and standard delivery service than traditional IT service.

Customer Benefit

One-stop migration from desktop to enterprise standard data centre
Access to multi-platform managed services with high efficiency level 2 and level 3 experts
End to end support from labor, process, tool to platform, quality operation solution with dedicated resource
Global standardization with single point of contact and improved service level
Optimized datacenter operation and costing structure translate to customer's cost saving as a result

Services Scopes

OUTSOURCING SERVICES

Enterprise helpdesk management outsourcing

Digital Optima offers enterprise helpdesk management outsourcing services, including IT desktop deployment implementation services, IT desktop troubleshooting services, remote monitoring services, IT asset management services, application services and domain management, user ID management services, image management services, document management services, consulting services, training services.

OUTSOURCING SERVICES

Enterprise data center IT outsourcing

Digital Optima enterprise data center outsourcing service include environmental management room, IT asset management, access control room, equipment troubleshooting, room-tasking, routine server room inspection and other customized services.

OUTSOURCING SERVICES

Enterprise IT operation and maintenance total outsourcing

Digital Optima operates with years of experience in large-scale data centre operations and modern service concepts, to provide a full range of enterprise IT operation and maintenance services on user's demand on hosts, storage, network devices, operating systems, middleware, databases, bandwidth, cabinet and other needs.

OUTSOURCING SERVICES

Application support outsourcing

Digital Optima provides tailored solution for small and medium business customer, focusing only on application performance and availability with our users worry-free solution.